Creating delightful user experiences through research + strategy.
I'm a product-obsessed designer based in San Francisco, CA.
You can currently find me designing experiences for creators at Eventbrite.
Interested in working together? Say hi!
Experience
Product Designer | Eventbrite
San Francisco, CA | January 2023 - ✨
UX Designer | Salesforce
San Francisco, CA | June 2019 - January 2023
Designed tools in Talent, Compliance, and Customer Support areas focused on improving the Salesforce employee experience.
Worked cross-functionally with PMs, Engineers, and Researchers to bring an array of products to life.
Led the design to development process for content browsing in the newly released Salesforce Help Site.
Owned all design initiatives for internal productivity and communication Slack applications.
Conducted research and usability testing to bring in the end-user perspective and iterated on prototypes based on feedback.
UX Research Intern | SAP
Palo Alto, CA | June 2018 - Aug 2018
Worked alongside researchers, designers, and developers to bring to life the first enterprise digital assistant, CoPilot.
Conducted research across 4 of SAP’s lines of business to identify conversational UX use cases.
Developed dialog models, design principles, and voice and tone guides.
Bay Area Immersion Program Participant | Intuit x Northwestern
San Francisco, CA | Jan 2018 - Apr 2018
Designed a high-fidelity prototype for Mint, Intuit’s budget planner, focused on making healthcare finances more manageable for young professionals.
Conducted primary research to develop personas, journey maps, and a service blueprint.
Design Intern | Designit
Madrid, Spain | July 2017 - Sep 2017
Conducted benchmarking analysis and designed assets for co-creation sessions with clients across the healthcare and real estate industries.
UX Design Intern | Banco de Crédito BCP
Lima, Perú | Aug 2016 - Sep 2016
Planned and executed the Visioning and MVP workshops for a reimagined wholesale banking: issuing Letters of Guarantee.
Created personas, journey maps, and wireframes from field research.
Education
Northwestern University
Evanston, IL | Sep 2015 - June 2019
Bachelor of Arts in Communication Studies
Business Institutions Minor
Segal Design Certificate
Toolbox
Design Skills
Wireframing
Prototyping
Information Architecture
Journey Mapping
Visual Design
Design Systems
Usability Testing
Exploratory Research
UX Roadmapping
Prioritization
Workshop Facilitation
Software
Figma
Sketch
InVision
Miro
Adobe Photoshop
Adobe Illustrator
Basic HTML + CSS
Languages
English
Spanish (native)
More
Courses + Certifications
UX Roadmaps
Nielsen Norman Group | May 2021
Visual Design Principles
UC Berkeley | Feb - May 2021
Fundamentals of Product Management
Stanford University | June - Aug 2020
Volunteering
Laboratoria
Job Placement Mentor | Sep 2021 - June 2022
BRIDGEGOOD
Design Mentor | June 2019 - Aug 2021
AIGA
Portfolio Reviews | Nov 2020